Privacy Policy

Effective Date: 

Welcome to Stitchlo.com! We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information about you when you visit or make a purchase from our website.

1. Information We Collect

• Personal Information: We collect personal information you provide to us when you create an account, place an order, or communicate with us. This may include your name, email address, shipping address, billing information, and phone number.
• Automated Information: When you visit our site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device.

2. How We Use Your Information

• To fulfill any orders placed through the site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).
• To communicate with you about your account or orders.
• To screen our orders for potential risk or fraud.
• To provide you with information or advertising relating to our products or services, in line with the preferences you have shared with us.

3. Sharing Your Personal Information

• We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use third-party services for payment processing, shipping, and customer service.
• We may also share your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

4. Your Rights

• You have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.
• If you would like to exercise this right, please contact us through the contact information provided below.

5. Data Retention

• When you place an order through the site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

6. Changes to This Privacy Policy

• We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

7. Contact Us

• For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at customercare@stitchlo.com or by mail using the details provided below: